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Privacy Policy

 

The issue of confidentiality is crucial in a therapeutic program. As an agency, we are committed to providing professional treatment services. All staff members are  aware of the agency's policies concerning client confidentiality.

In general, the policy states that the information our clients share with staff is maintained privately. Our agency is one hundred percent in compliance with all HIPPA confidentiality regulations. The only times that Agape is allowed to breach confidentiality is when information that is shared contains the following: (Taken from CFR 42)

When clients give staff written permission to do so (signed release)

Therapist feels that client is in imminent danger of harming herself or someone else

If the client commits a crime on program premises or program staff

Abuse of a child is reported

Abuse of an elder is reported

Agape is ordered by a judge to release notes regarding a client's treatment.

Audits conducted by funding agencies such as Homeless Trust, DCF, Medicaid, etc.

Life threatening medical emergencies

Research activities conducted by qualified researchers (clients will be made aware that research is being performed in the program)

Most of these circumstances are rare, but when they do occur Agape will continue to be sensitive to releasing the least amount of information possible to avoid excessive exposure.

"Confidentiality” also refers to keeping information private. All clients are aware that sharing information about what (or who) they see or talk about in the program is inappropriate. Although a client is not mandated to maintain confidentiality, we asked that what is shared in therapeutic groups should stay there and not be repeated outside of the group to create a safe environment in which everyone can communicate freely. This is a key component for the development of trust.

We ask that our clients do not disclose information about the identity of other residents in the program and that they maintain the information they learn about their peers in strict confidence.

 

Contact Us
22790 SW 112 Ave.
Miami FL 33170
Ph: (305) 235-2616 Fax: (305) 235-6178
HMIS Privacy Notice
(Apply to all Homeless Trust Clients)
 

Miami-Dade County Homeless Trust Homeless Management Information System

THIS NOTICE DESCRIBES HOW MEDICAL AND OTHER INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

  

We will enter information you provide our agency into a computerized record-keeping system called HMIS. Local social service agencies use this system in order to better organize and deliver helpful services to individuals and families in Miami-Dade County that are homeless. Our goal is to improve efforts to work together to end homelessness. Information you provide can play an important role, including:

 

Help us prioritize, plan, and provide meaningful services for you and your family;


Allow local agencies to work better together to fight homelessness; Provide statistics for local, state, and national policy makers to set effective goals.

 

IMPORTANT POINTS ABOUT HOW YOUR INFORMATION WILL BE USED

We will use HMIS to keep an electronic record of your involvement with our Homeless Continuum of Care, All the rest of your information will be kept confidential unless you give us specific permission to share it. With your consent, a portion of the information you provide is shared between all of the agencies that use this system. The information the agency will share consists of basic demographic data (e.g., name, last address, birth date, phone number) and a list of the services and referrals you receive.
 

For your protection, protected health information, such as medical, substance abuse, mental health, HIV, and certain domestic violence records, and any other records required to be kept confidential by State or Federal law, will not be shared without a specific release of information, as required by law, or court order.

     
HOW WILL MY INFORMATION BE KEPT SECURE?

As required by law, we are required to maintain the privacy of your protected health information and to provide you with notice of our legal duties and privacy practices, to abide by these practices, and to change our privacy notice and practices. We may change future versions of this privacy notice, and if we do change this document within 1 year of your signing it, you have a right to request a copy of the new notice.

All employees receive training in privacy protection and agree to follow rules before using the system; any information that could identify you, like your name or birth-date, will be viewed only by people working to provide services to you;

 

KNOW YOUR INFORMATION RIGHTS

As a client receiving services from a Miami-Dade County Homeless Trust funded agency, you have the following rights:
 

A.  You have the right to place certain restrictions on your records, to the extent permitted by the Florida Public Records Act.
 

B.   You have the right to receive certain confidential communications of protected health information.
 

C.   You have the right to view, inspect, and copy your HMIS record.
 

U.  You have the right to change protected health information.
 

B.   You have the right to know which other agencies are receiving your protected health information.
 

F.   You have the right to request a paper copy of this notice.

 

Complaints: If you believe your privacy rights have been violated, you have a right to file a complaint with contact person listed below, or with The Secretary of the Centers for Medicare and Medicaid, via their website   www.cms.hhs.gov
 

The contact person to request additional information about your privacy rights is:

 

Name: Dr. Sandra Bauman    
Title: Director of Programs  
Phone:  (305) 235-2616

 

 

 


 

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